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Because AdvancePro Technologies wants
to demonstrate its commitment to our users' privacy, it has agreed
to disclose its information practices to include:
1.
What personally identifiable information AdvancePro Technologies collects.
2.
What personally identifiable information third parties collect
through the Web site.
3.
What organization collects the information.
4.
How AdvancePro Technologies uses the information.
5.
With whom AdvancePro Technologies may share user information.
6.
What choices are available to users regarding collection, use and
distribution of the information.
7.
What types of security procedures are in place to protect the loss,
misuse or alteration of information under AdvancePro Technologies control.
8.
How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement, you
should contact AdvancePro Technologies by e-mail (info@advanceprotech.com)
Information Collection and Use Information Collection
AdvancePro Technologies is the sole owner of the information collected on
www.AdvanceWare.net. AdvancePro Technologies collects information from our users
at several different points on our Web site.
Order
We request information from the user on our order form. A user must
provide contact information (such as name, email, and
billing/shipping address) and financial information (such as credit
card number, expiration date). This information is used for billing
purposes and to fill customer's orders. If we have trouble
processing an order, the information is used to contact the user.
Cookies
A cookie is a piece of data stored on the user's computer tied to
information about the user. [Usage of a cookie is in no way linked
to any personally identifiable information while on our site.] We
use [both] session ID cookies [and] persistent cookies. For the
session ID cookie, once users close the browser, the cookie simply
terminates.
Log Files
Like most standard Web site servers we use log files. This includes
internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time
stamp, and number of clicks to analyze trends, administer the site,
track user's movement in the aggregate, and gather broad demographic
information for aggregate use. IP addresses, etc. are not linked to
personally identifiable information.
Service Announcements
On rare occasions it is necessary to send out a strictly service
related announcement. For instance, if our service is temporarily
suspended for maintenance we might send users an email. Generally,
users may not opt-out of these communications, though they can
deactivate their account. However, these communications are not
promotional in nature. [Users may opt-out of these communications.
Please see our Choice and Opt-out section.]
Customer Service
We communicate with users on a regular basis to provide requested
services and in regards to issues relating to their account we reply
via email or phone, in accordance with the users wishes.
Sharing
Legal Disclaimer: Though we make every effort to preserve user
privacy, we may need to disclose personal information when required
by law wherein we have a good-faith belief that such action is
necessary to comply with a current judicial proceeding, a court
order or legal process served on our Web site.
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card
processing company to bill users for goods and services. These
companies do not retain, share, store or use personally identifiable
information for any secondary purposes
Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes (such as zip
code, phone, email or postal address), or if a user no longer
desires our service, we provide a way to correct, update or
delete/deactivate users' personally identifiable information. This
can usually be done at the [member information page] or by emailing
our Customer Support at
support@advanceprotech.com. [Or,
contact us by telephone or postal mail at the contact information
listed below].
AdvancePro Technologies
1111 Flint Road, Unit 1
North York, ON, M3J 3C7, Canada
Notification of Changes
If we decide to change our privacy policy, we will post those
changes to this privacy statement, the homepage, and other places we
deem appropriate so our users are always aware of what information
we collect, how we use it, and under what circumstances, if any, we
disclose it. We will use information in accordance with the privacy
policy under which the information was collected.
If, however, we are going to use users' personally identifiable
information in a manner different from that stated at the time of
collection we will notify users via email. Users will have a choice
as to whether or not we use their information in this different
manner. However, if users have opted out of all communication with
the site, or deleted/deactivated their account, then they will not
be contacted, nor will their personal information be used in this
new manner
Security at AdvanceWare.net-
Ensuring secure online purchasing is a vital part of our commitment
to honor your privacy. The AdvanceWare.net site utilizes SSL (secure
socket layers) to protect your personal information, including
credit card numbers. SSL is used in order to encrypt all personal
information, including your name and credit card number, so that it
can't be read while being transferred from your web browser to our
Internet site. Orders can only be completed using a browser that
supports SSL. All versions of Microsoft Internet Explorer starting
with 2.0 support SSL. All versions of Netscape Navigator starting
with 2.0 support SSL.
If your browser does not support SSL or if you feel uncomfortable
sending your personal information over the Internet, you can simply
contact our customer service department to complete your order. Call
us at 516-561-3788or US/Canada and for international customers.
Please have your product, shipping, and credit card information
ready.
For tips and ideas on how to shop on the Internet while protecting
your privacy, check out How to Be Web Ready, by the United States
Federal Trade Commission (FTC). For more in-depth information read
Site Seeing on the Internet which is also published by the FTC and
is loaded with information on how to use the Internet wisely, while
avoiding fraud and maintaining your privacy.
Secure Shopping Guarantee:
The Fair Credit Billing Act states that you cannot be held liable by
your bank for more than $50.00 of fraudulent charges on your credit
card. We are so confident in our security that if you are held
liable for any part of the $50.00, we guarantee to cover that
amount, up to the full $50.00. We will cover this liability only
when fraudulent use of your credit card came as a result of
transactions made at AdvanceWare.net, through no fault of your own. You
must contact and notify your credit card company immediately in the
event of fraudulent use of your credit card, following their rules
and procedures.
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